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Please apply by sending your CV to Brona Clarke at brona@qsp.ie or call for more information.

International Customer Relationship Coordinator

19/02/20 Dublin Neg

Permanent full-time

My client, an Iconic Global Beverage business, is looking for an International Customer Relationship Coordinator to join their team in Dublin.

A key focus of this role is to build relationships with Global Export, Shipping and Customer Companies as well as internal Stakeholders through ongoing contact and formal Supply Review.

Please note: this is a 12- month full-time maternity cover contract. There may be a possibility for permanency in this ever-expanding team.

Role & responsibilities:

  • Be the front-line logistics point of contact for Export Customers across Global markets
  • Manage the forecast, processing and despatch of sales orders for product outside of the ROI
  • Liaise with Customers, Co-packers, Freight Forwarders and Warehouse personnel daily
  • Control with Customers’ allocations in terms of achieving targeted figures and manage budgets across shipping points
  • Ensure timely response to, and closure of, Customer Complaints
  • Conduct Supply Chain Planning, Sales & Operational Planning and Forecasting processes on a regular basis
  • Ensure compliance to strict security procedures for transport of high value goods
  • Cross-functional collaboration with Production, Brand Development, Finance and IT teams

Skills, qualifications and experience required:

  • A qualification in Supply Chain management would be advantageous
  • 3-5 years experience in FMCG
  • Knowledge of National and International Import/Export Legislation
  • Numerical ability for Budgets and Payments
  • Build and maintain strong relationship with customers and stakeholders
  • Display effective communication and negotiation skills
  • Excellent planning and organisational skills
  • Ability to manage multiple tasks, ensuring attention to fine detail
  • A team player with flexible and adaptable approach
  • IT proficient in SAP and MS Office

Please apply by sending your CV to Brona Clarke at brona@qsp.ie or call for more information.

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