Tel: +353 1 8788240

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Please apply by sending your CV to Joanne Walsh at joanne@qsp.ie or call for more information.

Customer Order Specialist

24/09/20 Dublin Neg

Permanent full-time

Our client, a successful Food Business based in West Dublin, is now recruiting a Customer Order Specialist.

If you are a motivated, energetic individual with excellent customer service experience we would love to hear from you today! Apply via the link below today for immediate consideration.

The Role:

  • Oversee complete customer order fulfilment process for customers
  • Maintain customer records by updating customer account information
  • Process customer orders, invoices and transport reports efficiently
  • Work closely with logistics and warehouse teams to communicate customer requirements, and following up on deliveries
  • Act as a point of contact for customers, dealing with customer queries by phone and email
  • Understand the customer needs/areas for improvement and manage any customer issues
  • Carry out all ad hoc administration duties
  • Work closely with the Customer Service Manager to prepare for all internal and external meetings

The Person:

  • 3+ years’ experience in Customer Service role within FMCG (Food industry experience highly desirable)
  • 3rd level qualification in Business/Supply Chain or relevant qualification
  • Excellent Microsoft Excel experience is essential for this role
  • A motivated team player who can work well under pressure
  • A detail-orientated self-starter

Please apply by sending your CV to Joanne Walsh at joanne@qsp.ie or call for more information.

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