Tel: +353 1 8788240

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Please apply by sending your CV to Lilyanna McCaul at lilyanna@qsp.ie or call 01 8788240 for more information.

Customer Service Agent

07/12/22 Dublin West Neg

Permanent full-time

Exciting opportunities for Customer Service Agents to join the Customer Service Team in a global, leading, food manufacturing company based in Dublin West.

 

Hybrid working

Full time, permanent role

Excellent benefits including pension contributions

 

Responsibilities:

  • Contact existing / new & lapsed customers via outbound and inbound calls to process orders in an accurate manner 
  • Delivery of a professional, efficient and timely standard of customer service
  • Drive sales of new and complimentary product ranges
  • Go the “extra mile” to meet sales targets and facilitate future sales
  • Ask questions to identify customer needs effectively and maximise sales opportunities 
  • Develop relationships and build rapport with our customers and business partners to ensure customer satisfaction 
  • Build an excellent knowledge of our product portfolio and an understanding of industry trends 

 

Requirements:

  • Proven experience within a contact centre environment or other sales/customer service role
  • Self-motivated, competitive individual with drive, enthusiasm and a proven track record of successfully meeting sales targets preferably over the phone
  • Demonstrated ability to learn about products and services and describe/explain them to customers
  • Excellent communication and interpersonal skills
  • Strong negotiation skills with the ability to resolve issues and address complaints effectively
  • Demonstrated ability to meet targets within a team environment
  • Confident and professional manner

 

At Quorum Search Partners we respect your privacy. Your CV is sent to us in complete confidence and will never be forwarded to a third party without your consent.

Please apply by sending your CV to Lilyanna McCaul at lilyanna@qsp.ie or call 01 8788240 for more information.

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Mary's Abbey, Dublin 7
D07 NR40, Ireland. 

Tel: +353 1 87 88240

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